Internal Communications Manager
- In House - Professional Services
- London, United Kingdom / Hybrid
Our client, a leading global blue-chip professional services organisation, is seeking to expand their IC team with the hire of an experienced and dynamic Internal Communications Manager to join their fast-growing wider Marketing & Communications function. This is an exciting opportunity to be a part of shaping the internal communications agenda for a truly global business while contributing to a high-profile and innovative MarComms team.
The MarComms function plays a pivotal role across the global business, engaging both internal and external audiences. The team delivers on a broad spectrum of activities, including:
- Strategic communications planning and execution
- Content creation and distribution across multiple channels
- Social media, digital, and rich-media campaigns
- Surveys, reports, and insights
- Thought leadership initiatives and executive profiling
- As part of this function, you will be joining a collaborative and ambitious team that operates across key hubs in the US, UK, India, the Middle East and Japan, providing the opportunity to make a global impact.
This is a hands-on role focused on supporting the development of the, still relatively new, internal communications function. You will play a key role in shaping how the organisation communicates with its people, ensuring activities are aligned with business objectives and broader MarComms initiatives.
Role
- Managing the strategy, planning, and execution of global internal communications campaigns, ensuring they are timely, engaging, and aligned with business priorities
- Overseeing the day-to-day delivery of internal communications initiatives, supporting the full lifecycle from ideation and content development through to approvals, implementation, and evaluation
- Working closely with the Group’s HR and Talent Acquisition teams, as well as divisional leaders, to gather insights, coordinate activity, and support stakeholder alignment
- Ensuring and supporting global cohesion across service and sector lines by aligning internal communications with business development priorities and cross-functional growth initiatives
- Coordinating and managing external marketing/communications agencies to ensure high-quality delivery of internal campaigns
- Supporting change management initiatives, staff engagement programs, and other employee-focused communication activities
- Monitoring campaign effectiveness, analysing feedback, and contributing to continuous improvement of internal communication channels and approaches
- Providing guidance to business leaders on internal communications best practice and supporting consistent messaging across the organisation
Requirements
The ideal candidate will be a motivated internal communications professional with a strong track record of delivering effective internal communications programs across multiple regions. You will bring:
- Experience as an internal communications specialist, either in-house or agency-side, ideally with exposure to professional services, financial services, or technology environments
- Solid understanding of internal communications principles and a genuine passion for engaging employees across multiple channels
- Familiarity with social media, digital, and rich media tools, with experience managing campaigns across diverse platforms
- Experience working with senior stakeholders and navigating complex, international organisational structures
- Prior experience managing or mentoring team members, with the ability to support development and encourage high performance
- Exceptional written and verbal communication skills, with the ability to craft compelling messaging that resonates across cultures and geographies
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